"RFi’s in depth knowledge of the Australian banking industry and the issues it faces, enables them to provide powerful consumer insights and market analysis which set them apart from other research agencies."
Executive Manager Research - Commonwealth Bank
"It is actually a welcome relief to be able to not only receive independent information from a reliable source but also to be able to query and delve deeper into the information."
General Manager –Westpac
"RFi are one of the few companies that I have found that are able to combine a knowledge of banking with the capabilities to conduct robust research and analysis"
Head of Customer Research - HSBC
"I have found the intelligence sourced and shared to be of immense value in better understanding the competitive environment we operate in. The team at RFI are always efficient in response and keep our needs at the forefront of their priorities at all times."
Marketing Director – ANZ
"RFi is an independent source of client information that helps us drive our business decisions and better understand the thoughts and feelings of our target clients."
Executive Manager - Commonwealth
"RFi provide a service that delivers actionable & cost effective insight into our target consumers needs & trends that is really valued by our business."
Head of Retail Banking Insights - Suncorp
RFi are very very good at turning things around in next to no time. The team is responsive and possesses a fantastic wealth of industry knowledge. (They) understand the dynamics of our business which makes our partnership seamless and wonderfully easy.
Marketing Manager, Genworth Financial
Partnering with RFi has been an absolute pleasure not only because of the quality outcomes they delivered but in how they worked with us... Easy to work with, adapting to the way we wanted to do things, my experience with RFi stands out as exceptional.
Director, Deals Innovation PwC Australia
Our participation in the Contactless project has provided us with invaluable insights into the current landscape and appetite for growth that have informed numerous projects in our development pipeline.
Senior Research Manager, ING Direct
As an independent information source who understood the opportunity and with the ability to deliver robust research and subsequent analysis RFi really helped us to further develop our business plans!
Head of Product Innovation, Eftpos Payments Australia Limited (ePAL)

Careers

RFi is a non-hierarchical organisation, where roles blend and everyone is expected to be a collaborative member of the team.

RFi is committed to maintaining a work environment that is rich in opportunities, resources and rewards. RFI's working environment is one of encouragement and support enabling people to achieve their personal goals and ultimately the wider business goals.

Individuals have different attributes and skill sets and RFi values this diversity for the imaginative and provocative thinking it creates. Ultimately this diversity of thought enhances the company's expertise and capabilities.

Research and consulting roles
Positions

RFi research and consulting roles

Junior Researcher

Primarily responsible for the collection and analysis of background market data and intelligence for RFi studies. These individuals are also responsible for B2B and B2C survey collection.

Researcher

Enhanced researcher position with more project management and client facing responsibilities.

Market Analyst

Established project managers with significant experience in conducting and leading research projects and with good knowledge of the retail and private banking markets. These individuals have an in-depth understanding of competitive intelligence, primary research techniques and gap analysis.

Strategic Advisor

Industry experts with an established track record of strategic thought leadership and successful project management. Primarily responsible for formulating project deliverables, leading and presenting advisory work.

RFi is constantly looking for enthusiastic individuals to join the team. If you have an interest in market research and banking products, send your resume and a covering letter to Andrew Tan at recruitment@rfintelligence.com and we will be in touch.